1. Case intake
We begin with basic facts: what happened, when it happened, how payment was made, and which organizations or accounts were involved.
2. Evidence organization
We help identify useful records such as transaction confirmations, bank references, wallet addresses, URLs, messages, emails, receipts and screenshots.
3. Reporting and dispute map
Depending on the case, possible channels may include a bank or card issuer, payment provider, crypto exchange, online platform, consumer-protection authority, regulator or law-enforcement agency.
4. Case chronology
A concise timeline can make it easier for the relevant organization to understand the sequence of events and supporting evidence.
What this service does not do
We do not guarantee refunds, impersonate authorities, access private banking systems, hack wallets, freeze third-party accounts, or ask victims to send an additional payment to release funds.
Where regulated claims management, legal advice or financial services are involved, applicable licensing and verification requirements may apply.