Information we collect
We may collect contact details, case information and technical data that you choose to provide or that is generated when you use the website.
How information is used
Information may be used to respond to requests, provide requested services, maintain security, prevent abuse, improve the website and comply with applicable law.
Sensitive credentials
Do not submit banking passwords, PINs, authentication codes, private keys or crypto seed phrases. We do not need those credentials to review a consumer-support request.
Sharing
We do not sell personal information. We may use service providers where reasonably necessary to operate the website or respond to a request, subject to appropriate contractual and legal safeguards.
Retention and rights
Retention periods and applicable privacy rights depend on jurisdiction. Contact the business using the published contact details to request access, correction or deletion where applicable.