Lost money to a scam? Start with the right next steps.
We help consumers organize evidence, understand common reporting and dispute channels, and prepare a clear case summary after suspected fraud.
No guarantee of recovery. No request for passwords, PINs, seed phrases or remote access.
What to do first
Do not send additional “release,” “tax,” or “verification” fees.
Ask about available fraud reporting or dispute options as soon as possible.
Save transaction records, messages, email headers, receipts and account details.
Use appropriate law-enforcement, regulator, platform and payment-provider channels.
Support for many types of scam-related losses
The correct response depends on how the payment was made, where funds went, and how quickly the incident is reported.
Online Investment Scams
Fake platforms, manipulated dashboards, fraudulent brokers, or deceptive “investment groups.”
Crypto-Related Fraud
Wallet transfers, fake exchanges, impersonation, investment fraud, and fraudulent recovery offers.
Payment & Transfer Fraud
Card payments, bank transfers, wire fraud, unauthorized payments, and deceptive merchant transactions.
Impersonation Scams
Fraud involving fake officials, customer support, family members, businesses, or trusted organizations.
A clear, evidence-first approach
Initial review
Identify the scam type, payment method, approximate timeline and relevant parties.
Evidence checklist
Organize transaction records, messages, receipts, account identifiers and supporting files.
Action map
Outline possible reporting, dispute, platform, financial-institution or professional channels.
Case summary
Prepare a concise chronology that can be shared with the appropriate organization or adviser.
What we will never ask you to do
- Send more money to “unlock” or “release” recovered funds
- Share banking passwords, PINs, one-time codes or crypto seed phrases
- Install remote-access software so we can control your device
- Believe that recovery is certain or guaranteed
- Hide information from your bank, regulator or law enforcement
Important service disclosure
This website provides consumer support, case organization and general information. It does not itself create a legal claim, reverse a transaction, freeze an account, trace assets through restricted systems, or compel a third party to return funds.
If your matter requires licensed legal, investigative, financial or claims-management work, use an appropriately authorized provider in your jurisdiction.
Read full disclaimerTell us what happened — without sharing sensitive credentials
Use only basic case details. Never send passwords, PINs, authentication codes or wallet seed phrases.